COVID-19 impacts on Google My Business

If you use Google My Business for local SEO optimization of your business or charity, there are a couple of things to know about how COVID-19 is impacting the service.

Log in to your Google My Business account and you will see information about how to best update your information linked directly on your home screen, like below.

Things to do to your Google My Business during COVID-19

1. Update your hours. If closed due to social distancing or quarantine, indicate that temporarily or update the hours of operation.
2. Add new information about your COVID-19 response. If you’ve taken extra measures for safety, indicate that in your business information.
3. Create a post. Let your users know how long you may be closed or any alternatives like take away versus dine in.
4. Watch your My Business listing. User input may mark you as closed automatically. If that is not the case, you can remove erroneous information through your console.

Additionally, be aware that Google employees have been impacted the same as everyone else. They have pared down to essential staff and are only supporting reviews and responses from companies that directly impact public health, like doctors and clinics. They are working to prevent the spread of misinformation. You may wait a few weeks before new reviews of your business are posted.

For more information visit Google’s support pages about business impact to Google My Business and limited Google My Business functionality.

Long tail versus short tail

To sound like an SEO expert, just ask about “long tail keywords.” What exactly does that mean?

“Long tail” merely refers to the length of the phrase. The term “keyword” gets thrown around a lot. A more apt description for the concept would be “key phrase.” SEO optimization targets specific key phrases that are relevant to your organization, have sufficiently high search volumes, and that you have a chance at ranking on Page 1 for.

When Long Tail is Preferred

That last requirement is where long tail keywords can come in handy. Let’s say you run a small handmade candy shop. Sure, you’d love it if you were #1 on Google for anyone searching candy. The odds of that happening are basically nil. And that’s not a bad thing either. Someone searching on Google for “candy” could be looking for stock photos of candy, a Wikipedia article, or a recipe. There’s nothing indicating intent of their search suggesting that you want them to land on your site and buy candy. So since you won’t, can’t, and don’t want to rank #1 for candy, we start to investigate long tail variations. Use your imagination or a tool like Google Ads Keyword Planner (or both).

• candy store near me
• old fashioned candy
• peanut butter kisses candy
• handmade cotton candy

An Engaged Audience is a Valuable Audience

As you narrow your focus, you can capture much more traffic. That traffic is much more engaged, or more likely to convert and make a purchase on your site. The downside is, the more focused your keyword is, the lower the search volume will be. Congrats on ranking #1 for a term with 0 average searches per month. The ease of ranking is inversely proportional to the value of the keyword. More valuable keywords are more competitive.

That’s the heart of what SEO practitioners refer to as a “keyword strategy.” Knowing what you want to rank for can sometimes be as hard as actually ranking for it. With a little research, creativity, and maybe a bit of help, you can get a rock solid plan with real return on investment.

Request indexation through Google Search Console

Every now and then, you will find a page on your website that doesn’t seem to be getting any organic traffic. If you refer to our blog on The Most Basic SEO Test, you may discover it’s because Google isn’t serving it up as a result, no matter how specific you are with your queries (even using site: syntax). If Google hasn’t discovered your content, how can you get organic traffic? The answer is to submit a crawl request through Google Search Console.

The first step is to inspect the URL using the dialog that is now present at the top of every page in GSC. Pop in the URL in question and see what the results say.

The image above shows one possible result. “URL is not on Google. This page is not in the index, but not because of an error. See the details below to learn why it wasn’t indexed. Learn more”

Google either hasn’t had time to discover the content, or there aren’t any internal links that it could follow. Link to it from other pages and the sitemap.xml to rectify. Either way, Google will probably discover it eventually, but we’d rather control that indexation.

There is a button at the lower right corner of the dialog that says “REQUEST INDEXING.” Hit that button and your content should be discovered, crawled, and available from Google searches within just a few minutes. As with everything, you cannot tell Google what to do, so this is merely an invitation. Don’t get discouraged if it doesn’t work immediately. It will eventually result in your content being discovered and traffic flowing in to your new content.

What’s in a name?

When thinking of a new name (for a company, an event, or a product) the sooner you consider SEO, the better. One method for evaluating SEO is to get techy. Perform keyword research. Discover seasonality of search trends. Map out audience analysis. Or you can keep it simple and just Google it!

Situations to look for

• A company 3 blocks over already took the perfect name you just thought up
• A major international behemoth copyrighted the latest idea for a new product name
• Common, every-day, high search volume keywords intermixed in the phrase make it impossible to rank

I often think about the precursor to the phenomenon of internet search engine optimization – the Yellow Pages. There it made sense to name yourself “A1 Plumbing,” or “AAA Insurance.” Because everything presented alphabetically, A’s and 1’s optimized your visibility on the page. Nowadays, it’s less about coming first in the alphabet, and more about standing out from the noise.

Where did “Dijon” come from?

When I firsted started trying to pick a company name, everything I thought of and googled was either taken or flooded with competition. The nickname Dijon derives from my first and middle names – David John. Shortened, that became D. John > D’jon > Dijon. When I tried “Dijon Marketing” I found it to be totally unique! Only a few small marketing firms in Dijon, France came up as results. I minted the name and within the first week, ranked #1 on Google. I ran a few ads, optimized local SEO, and dominated the remainder of the search page. Every company dreams of achieving such results!

Next time you brainstorm a name for your organization or a catchy title for a fundraising event, raise your hand and suggest that a browser open to Google be front and center in the conversation.

What is a backlink?

The most effective means to improve your Google ranking, has always been and still is, generating backlinks to your content. Sounds easy enough. But first, you must understand what a backlink is. Then you can avoid accidentally causing more harm than good.

A backlink is when a site other than yours hyperlinks their users to your site. In order to count as a backlink, it must be on a different domain. Each time someone else links their users to your content, it’s like a vote. A vote for your content being the best on the internet for that topic. The reason you’ve heard the name “Google” is because they were the first to realize this as a ranking factor. They use backlinks to bubble the most popular content to the top – a system called PageRank.

What makes one backlink more valuable than another

But not all votes are equal. A backlink from a very reputable website is worth more than one from an unknown. A single link from whitehouse.gov or apple.com could be worth a hundred or even a thousand regular links. Some backlinks can even have a negative impact if they’re from spammy or malicious websites. In that case, disavow them to tell Google you didn’t ask for nor do you want those backlinks.

There are two important aspects of a backlink – the URL and the anchor text. The anchor text is the actual text you click on to follow the link. Typically that would be blue and underlined. If the anchor text relates to the URL, title, metadata, and content, it’s like a boost to the vote.

How to generate more backlinks

It sounds easy enough to generate a few backlinks to your content. You can ask your friends with websites. You can leave a few comments on some open forums. Or even easier, you can hire one of those link building services online. What’s so hard about that? The problem is that every ranking system is eventually reverse engineered and gamed. So Google has ways of detecting malicious attempts to disingenuously improve your rank. Not only can it be ineffective, it can actually result in penalties being levied against your domain. Most SEO services promising quick rank increases or miracle jumps to page 1 are using networks of spammy websites. They only care about creating a temporary short term bump. This will have a negative impact long term.

That’s not to say that you can’t reach out to relevant and related webmasters and request a backlink. But, the best way to generate backlinks is always to write great, engaging content that people want to read. Then they will want to share. It can take longer, but the benefits of playing by the rules are bigger, better, and longer lasting.

Optimize every image for SEO

Optimize every image, every time. Make this a rule for your website. You’d be surprised how much image optimization can influence SEO – not only for regular search engine queries, but especially for image-only searches. To date, Google has not formally released any image or optical character recognition (OCR). That means there are only a few ways it can query images.

1. File name
2. Alt text
3. Page content

Take this picture, for example. I’ve left the file name unedited for better attribution to the artist on Pexels.com. But if you were using it on your website, you could consider the context, placement, and keywords you are attempting to rank for. It might make sense to rename it with one of these methodologies:

• Literally what is in the image: stethoscope-pen-appointment-book.jpg
• What it might be used for: making-medical-appointments.jpg
• What keywords you are targeting: doctors-without-borders.jpg

Use dashes in place of spaces. If you make it a habit every time to stay disciplined and choose a descriptive file name for every image, your site will be higher quality overall.

Alt text can be a bit more free form, but follows the same methodologies. You set it in the image tag like <img src=”stethoscope-pen-appointment-book.jpg” alt=”Stethoscope and pen on top of an appointment book”> Alt text is good for both SEO and site readers for the visually impaired. In our example, additional alt text examples might be “Making medical appointments,” or “Doctors Without Borders taking appointments.”

The rest is based on the content of the page. Keep images relevant, and supporting the central theme of your page. That will help your images rank giving you another stream of organic traffic to discover your message – both image searches and knowledge tiles!

Google My Business without an address

Google My Business is a great way to reach your customers when they are looking for services near them. You might have heard the term, “Local SEO,” before. Showing up for searches “near me” is a big piece of maintaining your local SEO profile.

But what if you don’t have a physical location? Maybe you’re a massage therapist who does in-home sessions with clients. Or a physical trainer who works out of several gyms but doesn’t necessarily have a store front. Are you still able to use Google My Business?

Luckily, yes! Google has an option to verify your business with a service area as opposed to a physical location. It’s easy. Just select the option, No, in response to whether you want to add a location customers can visit.

You do still need to provide an address to Google, however. They still need to verify your identity using a post card sent through snail mail. You can provide your home address, since it will never be shown on your business profile (unless you decide later to change your settings). Once verified, you can define your service area so people within range of your services can find your business.

Moz Link Explorer for Nonprofits

Moz.com is one of the leading authorities on Search Engine Optimization (SEO). How well your site performs on Google, Bing, and other major search engines can directly impact how much traffic you receive. The more traffic you receive, the more opportunities you have to convert visitors into new donors or volunteers. Monitoring and managing your SEO performance is an important contributor to your organization’s success in today’s digital landscape, and Moz is just one tool that can assist you.

Moz is free to use, and has a host of SEO tools that can help you monitor and maximize your performance. Link Explorer will tell you a lot about your website’s reputation. After you’ve registered for a free account, click on “Free SEO Tools” in the header, and then choose “Link Explorer.”

A free account is limited to just 10 searches per month, but if you are just maintaining one domain, that should not be a problem. Enter your root domain (your web address without https, www, or any folders, like example.org). Link Explorer will give you a few pieces of data.

Domain Authority

Domain Authority is a unitless number from 0-100 that predicts how well your site will perform on major search engines. It is mostly a measure of how many other domains link to yours, as well as how authoritative those domains are. A high domain authority score means you are likely to rank well for a lot of different keywords.

Inbound Links

You can see exactly which domains and pages on the internet link to your content, and what content they link to. This can help you identify your most valuable content and tell you where to spend your limited time. Does your canned food drive page have the most backlinks? Then it makes sense to hire that photographer for the next event, add some picture and videos to the page. A big button calling for volunteers can tell your users which call to action you want them to take.

Ranking Keywords

If you are ranking for certain keywords – even if you’re not ranked #1 – this can tell you where to focus your attention in the future. Add more content around keywords that you’re already ranking well on to boost yourself onto page 1. It’s a lot easier to know what to target by what you’re already doing quite well and push it to great! Page 1 rankings will give you significantly more traffic than anything below Page 1.

Explore Moz’s full offering and see how the data it provides can help you direct your efforts on advertising and content. Need help interpreting the report? Contact us today!