Google Ad Grants Compliance Report

This week, Google Ad Grants for AdWords sent users a compliance report for the new stipulations see forth in a January 2018 update to terms and conditions. Some of those checks included:

• Complete Grant recipients’ survey
• Total CTR higher than 5%
• At least 2 ad groups per campaign
• At least 2 ads per ad group
• No quality scores below 3/10
• No single-word or generic keywords

Google outlined these new rules before the new year. However, at that time, it was not clear how closely they would be policed. It was also unclear how violations would be communicated. Now is a good time to review your keywords, ad groups, and campaigns for compliance.

If your Grants program falls outside the new rules for two consecutive months, you risk going dark until the problems are corrected.

New Google Ad Grants Requirements coming in 2018

Google recently announced that Ad Grants recipients must hold their accounts to a higher standard than was previously required. If you are running ad campaigns for your non-profit, check to see if you are out of compliance. You may even consider pausing or removing existing campaigns to bring your account back into alignment. New regulations include:

• Maintain a click-through ratio (CTR) of 5% or more
• No keywords with a quality score below 2
• No single-word keyword

You can no longer “set it and forget it” with your campaigns. Instead, you must continuously monitor performance and pause or adjust campaigns that are not providing sufficient click-through or quality scores. Ultimately, this may result in reduced traffic from previous years, but hopefully the remaining traffic is higher relevance.

Non-compliance for two consecutive months will result in the immediate suspension of your account. This is not something you want to get wrong! If you need help adjusting or maintaining your program, or are thinking about starting a digital marketing campaign for your charity, contact us today.

For more information, see Google’s official help section on Google Ad Grants requirements.

Strong calls to action (CTA)

One of the best things you can do for digital marketing (whether paid or grants-based) is build strong calls to action for your users. In most cases, this means building custom campaign landing pages for each advertisement.

What is a call to action (CTA)?

A CTA is a big, bold, and obvious action you want to user to perform – typically in the form of a big, obvious, brightly colored button.

In the case of a non-profit advertisements, there are a few calls to action you may want your users to perform:

Example Calls To Action

1. First and foremost, donate! Be careful if using grant funds to power your search advertisements. There are strict rules around eliciting donations. Contact us today if you need help setting up a compliant request for donations through your search grant.
2. Volunteer! Of course you want people to come help you power your charity with more boots on the ground. Typically, it makes sense to geo-target volunteers. You wouldn’t realistically expect someone to drive too far to join you.
3. Calendar of events. Maybe they’re not ready to volunteer today, but they might be interesting in the future. Perusing your upcoming events may lead to them bookmarking something in the future that caught their eye.
4. Contact us. As a catch all for additional questions and opportunities, always give a clear and simple way to contact you. Instead of providing an email address, consider using a built in contact form. Track this with analytics to see how often your visitors are performing this action. Then, optimize your ad campaigns with that data.

If you’re ready to get started with a fully optimized and compliant Google AdWords grant for your 501(c)(3) charity, be sure to contact us today!

Using holidays to raise charity awareness

One important aspect of charity digital marketing is knowing your holidays. Which holidays and charitable events will naturally drive searchers to find your organization?

During certain holidays, searches for “How to donate,” or “Where to volunteer,” will organically peak. If you can create specific messaging for your charity, you can help capture some of this rising tide. Even if your charity doesn’t have a specific program centered around a particular holiday, you can take advantage.

Look at trends for searches for “Thanksgiving” over time (via Google Trends). Not surprisingly, there is a lift leading up to the holiday. There is a huge spike that week, and then relatively little the rest of the year.

Setting up ads around “Thanksgiving 2017 Charitable Donations” or “Volunteer this Thanksgiving 2017” can raise awareness for annual programs. Being aware of every major holiday and event near you can give you several beneficial boosts throughout the year!

Landing pages are more important than keywords

When setting up a Google AdWords Grants, there are a few limitations imposed on you that you must follow:

1. Daily budget cap of $329 (roughly $10,000 per month)
2. Keyword CPC bid cap of $2

Many typical marketing strategies that rely on adjusting bids cannot be used. One method for maximizing the use of grant funds is to seek out strategic, long-tail keywords where competition is lower. This can be an effective tactic, but will often result in keywords with insufficient search volume for AdWords auctions. It may also involve lots of work to “pick up scraps” of traffic.

A better approach is to look closely at the Quality Scores for each campaign landing page. A higher Quality Score can effectively multiply the impact of your $2 budget to put you into auctions for keywords that typically require much higher bids. While these are often highly competitive generic charity-related keywords, many of your competitors also utilize grant funds to bid. You all have the same max CPC of $2 and the only differentiator will be Quality Scores.

How to use Quality Scores

• Do all the basics – make sure your site is on HTTPS, is mobile friendly, and loads quickly. You can evaluate your load speeds and technical attributes using Google’s PageSpeed Insights tool.
• Make sure the landing page is very relevant to your keyword sets. This may mean creating multiple ad landing pages for a single theme, and splitting large ad groups into smaller tighter groups.
• Monitor your Quality Scores in AdWords. By using time segments, you can see the evolution over time to see if the changes you make positively influence your score. Raising a score even just to 5/10 can greatly increase your impressions.

Edit your keyword view column to include Quality Score to find areas for easy improvement to drive more impressions and clicks to your site:

You should be bidding on branded PPC terms

I’m often asked why ad budgets should be spent bidding on branded terms. These are most often the name of your charity, your URL, or anything uniquely identifying you or your programs. Because they are so unique, you likely already rank #1 organically for Google searches. So, why ‘waste’ grant funds bidding on branded terms?

A few reasons to bid on branded terms

1. Ads are typically shown ABOVE organic results. Even if you are #1, you are still not at the top of the page.
2. You want to “own the page” meaning take up as much real estate as possible. When you are first both in the ads section and the organic section, it lends credibility to your organization.
3. Because you are so relevant to unique terms these are often the cheapest bids you will win.
4. YOU control the messaging. With organic results, Google is pulling titles and descriptions from your page to best match the users’ queries. That may not always be the exact perfect messaging. With AdWords ads, you define the header, display URL, description, call outs, and site links. You can promote yourself however you want, or highlight upcoming events – anything you want! Look at all the real estate available to curate your specific message to every user on Google:
   

And if you are a registered 501(c)(3) charity, it can be completely free of cost to you! Get started today taking advantage of this immensely effective means of reaching your target audience.